Privacy Policy

Litchfield Hills Research, LLC respects the privacy of visitors to its Websites. This Privacy Policy governs the manner in which Litchfield Hills Research, LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Website”). This privacy policy applies to the Website and all products and services offered by Litchfield Hills Research, LLC.

We recognize that visitors and users of this Website may want to know how we treat information collected on our Websites. This Privacy Policy, which may be updated from time to time, has been developed to address those questions.

Your use of this Website indicates to us that you have read and accept our privacy practices, as outlined in this Privacy Policy. If you have any questions or concerns regarding this Privacy Statement, please contact us:

This Privacy Policy is in addition to any other legally binding agreement with Litchfield Hills Research or its affiliates that may govern your privacy or use of Litchfield Hills Research products and services. To the extent any such agreement is in writing and conflicts with this Privacy Policy, the terms of such written agreement will govern.

In general, when Users visit our Website and access information, Users will remain anonymous. However, for some services provided through our Website, such as requesting a product trial or subscribing to email updates, we will ask Users to register using an online registration form and to share personal identification information.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, respond to a survey, fill out a form, request updates or alerts and in connection with other activities, services, features or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number and other general contact information. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connecting to our Website, such as the operating system and the Internet service provider(s) utilized and other similar information.

While accessing and operating a Litchfield Hills Research product, we may also record general statistical and tracking information, such as the date and time a User accesses his or her product and the time spent using it, etc., as well as aggregated, anonymous usage stats.

Third Party Services: We may use services hosted by third parties such as Google Analytics to help us understand how use our Website is being used. These services may collect information sent by a browser as part of a web page request, including IP addresses or cookies. If these third party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors.

Website Browser Cookies

Our Website may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to be alerted when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

How We Use Collected Information

Litchfield Hills Research, LLC. may collect and use User’s personal information to respond to their customer service requests; to improve our Website by using feedback users provide to improve our products and services; to run a promotion, contest, survey or other Website feature; to send periodic emails regarding updates pertaining to their product or services. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Website.

How We Protect Your Information

We apply data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User’s personal information, username, password, transaction information and data stored on our Website.

Sharing Your Personal Information

We do not sell, trade, or rent User’s personal identification information to others.

Third Party Websites / Links

Users may find content on our Website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own terms and policies. Litchfield Hills Research, LLC. is not responsible for the privacy practices of any third party websites.

Compliance with Children’s Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information on our Website from those we actually know are under the age of 13, nor is any part of our Website targeted to attract anyone under 13. We request that all visitors to our Website who are under 13 not disclose or provide any personally identifiable information. If we discover that a child under 13 has provided us with personally identifiable information, we will delete that child’s personally identifiable information from our records.

Data Security

We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.

Consent to Transfer

This Website is operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States and/or third countries. By using our Website, participating in any of our services and/or providing us with your information, you consent to this transfer.

We treat all information in strict confidence. We will not sell your personally identifiable information to any company or organization except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Litchfield Hills Research participates, or to a purchaser of all or substantially all of Litchfield Hills Research’s assets. Such successor entity shall be bound by the terms and conditions of this Privacy Policy.

Changes to this Privacy Policy

Litchfield Hills Research, LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Litchfield Hills Research, LLC
79 Belgo Road
Lakeville, CT 06039

79 Belgo Road, Lakeville, CT 06039    O: 860-435-9940    C: 831-673-1199    eMail: